> For the complete documentation index, see [llms.txt](https://docs.xorosoft.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.xorosoft.com/xoroerp-1/accounting/common-issues/unable-to-create-or-modify-ar-ap-journal-entries.md).

# Unable to Create or Modify AR/AP Journal Entries

### Issue

Users may face issues when:

* Creating Journal Entries in AR or AP
* Editing system-generated invoices or bills
* Voiding credit memos or vendor credits

***

### Cause

In XoroERP, when AR or AP accounts are used in a Journal Entry:

* The system automatically creates **linked accounting documents**.
* These documents are **controlled by the Journal Entry**.

Because of this relationship, they **cannot be edited or voided independently**.

***

### Common Issues and Solutions

#### Issue 1: Cannot Edit Invoice / Credit Memo

**Reason**

The document was automatically created from a **Journal Entry**.

**Solution**

Locate and edit the **linked Journal Entry** instead.

***

#### Issue 2: Cannot Void Credit Memo or Bill

**Reason**

System-generated documents cannot be voided directly.

**Solution**

1. Go to **Journal Entry module**
2. Locate the **linked JE**
3. Void the **Journal Entry**

The related document will **automatically be voided**.

***

#### Issue 3: Currency Mismatch Error

**Reason**

The following currencies must match:

* Account currency
* Entity currency
* Journal Entry currency

**Solution**

Ensure the **Customer or Vendor currency matches the Account currency**.

***

### Best Practices

✔ Always verify **Entity selection (Customer/Vendor)** when using AR or AP.\
✔ Ensure **currencies match** before creating the JE.\
✔ Use Journal Entries only when necessary to **correct variances or adjustments**.


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