> For the complete documentation index, see [llms.txt](https://docs.xorosoft.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.xorosoft.com/xoroerp-1/admin/email-queue-centre.md).

# Email Queue Centre

### Overview

The **Email Queue Center** provides a centralized view of emails generated and processed by the system. It allows users to review email delivery details, including the recipient, subject, related entity, reference information, attachments, and source of the email.

The center can be used to verify whether emails were successfully sent and to trace emails back to the corresponding business transaction or process.

### Header Options

The **Advance Search** option is available in the page header and allows users to search and filter email queue records based on the available email-related criteria.

### Header Icons

The Email Queue Center provides the following header icons for managing and viewing the email queue:

* **Refresh:** Refreshes the Email Queue Center and retrieves the latest email records.
* **Save:** Saves the current grid configuration or view settings.
* **Search:** Opens the **Advanced Search** functionality to search within the displayed email queue records.
* **Column Selector:** Allows users to select or manage the columns displayed in the grid.
* **Export/Download:** Provides options to export or download the displayed email queue data.

#### Columns

The Email Queue Center displays the following columns:

| Column                      | Description                                                                                                                     |
| --------------------------- | ------------------------------------------------------------------------------------------------------------------------------- |
| **Sent At**                 | Displays the date and time when the email was sent.                                                                             |
| **Created At**              | Displays the date and time when the email queue record was created.                                                             |
| **Status**                  | Displays the current status of the email, such as **Sent**.                                                                     |
| **From**                    | Displays the email address or sender information from which the email was generated.                                            |
| **To**                      | Displays the recipient email address(es).                                                                                       |
| **Subject**                 | Displays the subject of the email. The subject can be opened to view the email details, where applicable.                       |
| **Entity / Related Entity** | Displays the business entity or related record associated with the email.                                                       |
| **Reference Type**          | Identifies the type of business transaction or record associated with the email, such as **Invoice** or **Customer Statement**. |
| **Reference**               | Displays the reference number or identifier associated with the email.                                                          |
| **Attachments**             | Indicates whether an attachment is associated with the email.                                                                   |
| **Source**                  | Displays the source or process that generated the email, such as **Schedule Agent**.                                            |

#### Email Details

Clicking an email record opens its details, where users can review the email status, recipients, related entity, reference information, and attachments. For emails associated with customer statements, the corresponding customer statement PDF is available as an attachment.

This is also where the **Customer Statement** flow ties into the **Email Queue Center**. Once a queued customer statement is successfully sent, the resulting email is recorded here with **Reference Type = Customer Statement**, allowing users to trace the statement delivery from **Customer Statement Delivery** to the **Email Queue Center**.


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