Print Service Queue

What is Print Service Queue?

The Print Service Queue provides a centralized view of all print jobs initiated through the system. It enables users to monitor, track, and manage print requests generated from various modules such as Sales Orders. Each print job is recorded with details such as printer, status, entity type, and error messages, allowing users to ensure smooth and controlled printing operations.

This module is available only when the app configuration “Enable Xoro Print Service” is enabled.

To access the Print Service Queue, go to: Menu > Admin> Printing> Print Service Queue

Key Features

• Centralized Print Job Tracking: Provides a complete view of all print requests across the system, allowing users to monitor job progress and status in one place.

• Real-Time Status Visibility: Displays the current status of each print job (e.g., Waiting, Sent to Printer), helping users track processing and completion.

• Printer and Service Mapping: Shows the assigned printer and print service for each job, ensuring clarity on where and how the job is being processed.

• Error Monitoring and Troubleshooting: Captures error messages for failed or problematic print jobs, enabling quick identification and resolution.

• Entity-Level Traceability: Links each print job to its originating entity (e.g., Sales Order), allowing users to trace back to the source document easily.

• Bulk Management Capabilities: Allows users to select and manage multiple print jobs for efficient monitoring and control.

Use Cases

• Monitor Print Job Status: Users can track whether print jobs are in Waiting or Sent to Printer status to ensure timely processing.

• Identify and Resolve Printing Issues: Users can review error messages in the queue to troubleshoot failed print jobs.

• Track Document-Level Printing: Users can trace print jobs back to specific documents, such as Sales Orders, using the Entity Ref#.

• Manage High Volume Printing: Users handling bulk printing can monitor multiple jobs simultaneously to ensure all requests are processed correctly.

• Verify Printer and Service Usage: Users can confirm which printer and print service handled each job for operational visibility.