> For the complete documentation index, see [llms.txt](https://docs.xorosoft.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.xorosoft.com/xoroerp-1/apps-and-integrations/3pl-connections/common-3pl-schedule-errors-and-suggested-resolutions.md).

# Common 3PL Schedule Errors and Suggested Resolutions

See the below table for some common errors that can occur with your 3PL CSV scheduler integration:

| Errors                                                                                                   | Scheduler          | Explanation                                                                                                                                   | Suggested Solution                                                                                                                                                           |
| -------------------------------------------------------------------------------------------------------- | ------------------ | --------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Inventory Location MAN-LOC not found                                                                     | ASN Import         | The inventory location that was used in the ASN confirmation file does not exist in the Xoro system.                                          | Edit the LocationName column to use the correct location of the inventory set and re-upload the file. Refer to the Location Centre if necessary.                             |
| <p>Receive qty cannot be greater than qty on ASN for item CHAW16-WHT-S and PO#: MAIN-P000004</p><p> </p> | ASN Import         | The ASN confirmation file has a qty for a line that is greater than the qty on the ASN. This usually happens when your vendor over ships you. | Lower the qty on the ASN confirmation file to match the ASN qty and re-upload the file. Create a new ASN for the remaining (over shipped) qty and receive this ASN manually. |
| The remote name could not be resolved: ‘ftp.xorosoft.ioo’                                                | ASN Import/Export  | The ASN Import job scheduler is using an invalid host.                                                                                        | Update the ASN Import scheduler with the correct host.                                                                                                                       |
| The remote server returned an error: (530) Not logged in.                                                | ASN Import/Export  | The ASN Import job scheduler is using an incorrect password.                                                                                  | Update the ASN Import scheduler with the correct password.                                                                                                                   |
| <p>Ship service with code FDXG doesn’t exist</p><p> </p>                                                 | Wave Import        | The Wave confirmation file has a shipping service that does not exist in the system.                                                          | Create the new ship service in your Xoro system using the Ship Service module and re-upload the file.                                                                        |
| The remote name could not be resolved: ‘ftp.xorosoft.ioo’                                                | Wave Import/Export | The Wave Import job scheduler is using an invalid host.                                                                                       | Update the Wave Import scheduler with the correct host.                                                                                                                      |
| The remote server returned an error: (530) Not logged in.                                                | Wave Import/Export | The Wave Import job scheduler is using an incorrect password.                                                                                 | Update the Wave Import scheduler with the correct password.                                                                                                                  |

If you require further assistance for any other errors,  please log a ticket.


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