# Sales Order Centre
### Generate Combined Deposit Payment Link for Multiple Sales Orders
### **Overview**
The Combined Deposit Payment Link feature enhances the Sales Order Centre by allowing users to generate **one consolidated payment link for multiple sales orders belonging to the same customer**.
Previously, deposit links could only be created on a per-order basis, requiring customers to receive and complete multiple separate payments. With this enhancement, users can group eligible sales orders and issue a single payment link that covers all required deposits in one transaction.
This improvement simplifies customer payments, reduces friction in collections, and streamlines internal reconciliation workflows.
#### **Key Benefits**
* Enables a single payment transaction for multiple sales orders
* Reduces customer confusion caused by multiple payment links
* Accelerates deposit collection for bulk or repeat orders
* Minimizes administrative effort in tracking and reconciling payments
* Improves overall customer payment experience
***
### **Configuration Requirement**
**App Config**: **Send or generate a single payment link for multiple sales orders**
**Location**
Menu → App Config → Sales Tab → **Send or generate a single payment link for multiple sales orders**
**Behavior**
1. When **disabled**:
* The system generates **one deposit payment link per sales order**.
* If multiple sales orders are selected, **separate payment links** are created for each order.
* Each link directs to an individual payment page for its respective order.
2. When **enabled**:
* Users can generate **a single consolidated payment link** for multiple selected sales orders of the same customer.
* The system combines all eligible orders into **one payment page**.
* The total payable amount reflects the **sum of deposits across all included orders.**
***
### **How the Feature Works**
The combined payment link is generated directly from the Sales Order Centre.
**Step 1: Enable App Config**
Ensure the setting **“Send or generate a single payment link for multiple sales orders”** is turned ON in App Config.
**Step 2: Select Sales Orders**
In the **Sales Order Centre**:
* Select multiple sales orders
* All selected orders must belong to the **same customer**
**Step 3: Generate Deposit Link**
Navigate to: **Options → Take Deposit → Generate Pay Deposit Link**
**Step 4: Enable Combined Link Option**
* When **Generate Pay Deposit Link** is selected, the system displays a confirmation pop-up titled **“Generate Deposit Link?”** and a toggle option: **Generate Combined Link**.
* Turn **ON** the **Generate Combined Link** toggle
* Click **OK** to continue
At this stage, the system validates the selected orders and proceeds to generate a consolidated payment link.
**Step 5: Combined Link Generation Confirmation**
After confirmation, a second pop-up is displayed indicating successful link creation.
This includes:
* A success message:\
\&#xNAN;**“Pay deposit link generated for X order(s).”**
* A **Ref#** column displaying:
* All selected Sales Order numbers
* Shown in a comma-separated format within a single row
* A **Payment Link** column displaying:
* The single consolidated payment URL generated for all included orders
This confirms that:
* One payment page has been created
* The link applies to all selected sales orders
* The deposit amounts are combined into a single customer payment experience
{% hint style="info" %}
Although each sales order still displays its own link in the **Deposit Links** column, if the order belongs to a combined group then those links will redirect to the **same payment page**.
{% endhint %}
***
### **Payment Page Details**
The customer payment page displays:
* All Order Numbers (comma-separated)
* All Customer PO numbers (comma-separated)
* Total deposit amount (combined)
#### **Deposit Report**
* A single PDF report is generated
* Includes all combined sales orders and their deposit details
#### **Amount Calculation and Deposit Breakdown**
1. **Total Amount Rules**
* The total payable amount equals the **sum of deposits from all selected orders**
* The amount **cannot be edited** by the customer
2. **Deposit Breakdown Table**
For combined links only:
* A table is displayed on the payment page
* Shows:
* Each Sales Order
* Its individual deposit amount
This ensures transparency for customers and finance teams.
***
### **Deposit Allocation Logic**
Payments received through the combined link are automatically:
* Split by the system
* Allocated to each respective sales order
* Reflected on each individual Sales Order page
No manual allocation is required.
***
### **Sales Order Centre Enhancement**
**New Column Added**: **Deposit Links Combined?**
**Behavior**
1. Displays a checkmark for any sales order that is part of a combined deposit link group
2. Allows users to quickly identify grouped orders
***
### **Combined Link Management Rules**
The system maintains consistency when users regenerate or regroup links.
#### **Creating a New Link from an Existing Combined Group**
1. If a user attempts to create a single deposit link for one order that is in an already existing combined group:
* A single deposit payment link is generated for that order.
* For the remaining orders in the original combined group, their deposit links will turn to individual single-order payment links.
2. If a user attempts to create a new combined deposit link for any number of orders in an already existing combined group:
* A new combined payment link is created.
* All affected orders move to the new combined group.
* Orders that are not selected for the new combined group will be removed from the previous group and will revert to individual single-order deposit links.
***
{% hint style="danger" %}
### **Error Messages and Validation Rules**
{% endhint %}
To maintain payment accuracy and prevent invalid deposit link generation, the system enforces the following validation rules when creating individual or combined deposit payment links.
1. **"Cannot complete request. Customer cannot be different"**
* All selected sales orders must belong to the **same customer**. If orders from different customers are selected then a pop-up message is displayed
* This validation ensures that a single payment link is never associated with multiple customers, preserving financial accuracy and preventing misallocation of payments.
2. **"Either this order(s) is not marked as deposit required or has sufficient deposit already."**
* Each selected sales order must have deposit required entered in the Advance Payment Tab otherwise the system displays the above message.
***
### **Practical Use Cases**
#### **Sales Teams**
Sales representatives can:
* Consolidate deposits for customers placing multiple orders
* Reduce back-and-forth communication about multiple payments
* Provide a single, simple payment instruction to clients
This improves deal closure speed and customer confidence.
#### **Finance Teams**
Finance teams benefit from:
* Fewer individual payment records to reconcile
* Cleaner deposit tracking across bulk orders
#### **Customers**
Customers experience:
* One payment
* One transaction
* One confirmation
Instead of managing multiple links and partial payments.
***
### **Workflow Best Practices**
#### **Bulk Orders**
Use combined links when customers place:
* Multiple orders within a short timeframe
* Split shipments under one commercial agreement
#### **Internal Review**
Before generating a combined link:
* Verify deposit amounts per order
* Confirm customer consistency
* Ensure orders are ready for deposit collection
#### **Tracking**
Use the **“Deposit Links Combined?”** column to:
* Monitor grouped orders
* Avoid duplicate link generation
* Maintain clean payment records
***
### **Conclusion**
The Combined Deposit Payment Link feature modernizes the deposit collection process by allowing businesses to consolidate multiple sales orders into a single, secure payment experience.
By integrating seamlessly into the Sales Order Centre and supporting automated allocation, detailed reporting, and configurable controls, this feature:
* Reduces operational complexity
* Improves cash collection efficiency
* Enhances customer satisfaction
* Maintains full financial accuracy and traceability
It is a practical improvement for organizations handling repeat customers, bulk orders, or high-volume sales operations.
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