Gift Cards

Gift Card Settings

The gift card sync settings allow you to sync issued and purchased gift cards from Shopify to Xoro. The configurable options are:

1. Gift Card SKU Name: This field allows you to specify the SKU name from Xoro that will be used as the gift card SKU while dropping as customer credits.

2. Gift Card Liability Account: This dropdown allows you to choose the liability account used to track gift card transactions. When a gift card is issued, the system creates a Credit Memo and records the gift card value in the selected liability account. When a gift card is redeemed on an invoice, the liability is reduced accordingly.

   For purchased gift cards, the system creates a Customer Deposit for the gift card amount. The gift card value continues to be tracked through the configured Gift Card Liability Account until it is redeemed.

3. Exchange Sales Gift Card Account: The account selected in this field will be used in the case of exchanged gift cards. If any line item is exchanged for a gift card, the Accounts Receivable account selected here will be used.

4. Third Party Gift Card Provider: This field allows you to select a third-party gift card provider to issue and manage gift cards on your behalf.