Splitting Shopify Orders by Fulfillment Location

A Shopify order may contain items that need to be fulfilled by different businesses or locations. Instead of processing the entire order as a single transaction, Xoro can split the order based on the fulfillment location assigned to each item in Shopify.

When an order is split, each fulfillment is processed independently in Xoro while remaining linked to the original Shopify order. The way the split fulfillment is created in Xoro depends on whether the Shopify channel is configured to process orders as Sales Orders or Invoices.

The following workflows explain how split fulfillments are handled in each configuration:

• Shopify Fulfillment as Split Orders — Processes each fulfillment as a separate Sales Order in Xoro.

• Shopify Fulfillment as Fulfilled Invoices — Processes each fulfillment as a separate Invoice in Xoro.