# Orders Created Without Payment (Shopify Integration)

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### Issue

Orders are successfully imported from Shopify, but:

* The invoice shows as **unpaid**
* No deposit is created
* The order may not get allocated or processed further

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### Why This Happens

When an order is imported, the system performs two separate actions:

1. Creates the order
2. Attempts to attach the payment (deposit)

If the system cannot map the Shopify payment to a configured account, the payment is skipped.

As a result:

* Order is created
* Payment is not recorded

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### Common Causes

This issue usually occurs when:

* Shopify payment methods are not mapped to deposit accounts
* A new payment method was added, but not configured
* Payment waiver setting is enabled
* Account mappings were changed or removed

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### How to Fix

#### Step 1: Verify Payment Mapping

* Navigate to **Orders → Accounts Settings**
* Check all Shopify payment methods
* Ensure each method is mapped to a valid deposit account

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#### Step 2: Check Payment Waiver Setting

* If enabled, the system allows orders without payment
* Disable this setting if payment should be mandatory

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#### Step 3: Resync the Order

* After updating the settings, resync the affected order
* The system will now correctly attach the payment

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### Expected Result After Fix

* Deposit is created
* The invoice is marked as paid
* Order proceeds to allocation and processing

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### Key Note

Order creation and payment attachment are handled separately.\
If payment mapping is missing or incorrect, the system will still create the order but skip the payment.


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