> For the complete documentation index, see [llms.txt](https://docs.xorosoft.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.xorosoft.com/xoroerp-1/sales/customer-section/customer-statement/customer-statement-delivery.md).

# Customer Statement Delivery

### Overview

The **Customer Statement Delivery** provides a centralized view of customer statement delivery records generated through scheduled or manual statement delivery. It allows users to track the delivery status of each customer statement, including whether the statement was **sent, failed, or skipped**, along with the number of delivery attempts and the latest status update.

The module also helps users identify failed deliveries and retry eligible failed statements.

### Header Level Options <a href="#header-level-options" id="header-level-options"></a>

The following options are available in the header:

* **All** — Displays all customer statement delivery records.
* **Failures** — Displays customer statement deliveries with a failed status.
* **Retry Failed** — Allows users to retry customer statement deliveries that have failed.
* **Advance Search** — Opens the advanced search options to filter delivery records based on available criteria.

### Header Level Search Fields

The Delivery Status section provides the following search fields:

* **Customer** — Search for delivery records for a specific customer.
* **Email** — Search for delivery records based on the customer's email address.
* **Delivery Status** — Filter records based on their current delivery status.

### Header Level Icons

The following icons are available above the delivery records grid:

* **Previous** — Navigates to the previous page of records.
* **Next** — Navigates to the next page of records.
* **Refresh** — Refreshes the delivery records displayed in the grid.
* **Save** — Saves the current grid or view configuration.
* **Search** — Opens the Advanced search functionality.
* **Column Selector** — Allows users to select or manage the columns displayed in the grid.

#### Columns

The Customer Statement Delivery displays the following columns:

| Column                 | Description                                                                                                                                  |
| ---------------------- | -------------------------------------------------------------------------------------------------------------------------------------------- |
| **Run #**              | Displays the run number associated with the statement delivery.                                                                              |
| **Run Date**           | Displays the date on which the delivery run was executed.                                                                                    |
| **Queued At**          | Displays the date and time when the statement delivery was added to the queue.                                                               |
| **Queue Source**       | Displays the source that generated the delivery queue entry, such as **CustomerStatement ManualSend** or **CustomerStatement ScheduledJob**. |
| **Type**               | Indicates whether the statement delivery was generated through a **Manual** or **Scheduled** process.                                        |
| **Statement From**     | Displays the starting date of the statement period.                                                                                          |
| **Statement To**       | Displays the ending date of the statement period.                                                                                            |
| **Run Status**         | Displays the overall status of the delivery run, such as **Completed** or **Failed**.                                                        |
| **Customer**           | Displays the customer associated with the statement.                                                                                         |
| **Email**              | Displays the email address to which the statement is being delivered.                                                                        |
| **Delivery Status**    | Displays the individual statement delivery status, such as **Sent**, **Failed**, or **Skipped**.                                             |
| **Attempts**           | Displays the number of delivery attempts made for the statement.                                                                             |
| **Sent**               | Displays the date and time when the statement was successfully sent.                                                                         |
| **Email**              | Displays the email reference associated with the sent statement.                                                                             |
| **Last Status Update** | Displays the date and time when the delivery status was last updated.                                                                        |
| **Error**              | Displays the reason for a failed or skipped delivery, when applicable.                                                                       |

#### Delivery Status Tracking

The module distinguishes between the **Run Status** and **Delivery Status**. The Run Status represents the status of the overall statement delivery run, while the Delivery Status represents the outcome for an individual customer's statement.

For example, a delivery run can be marked as **Failed** while individual statements within that run can have different outcomes, such as **Failed** or **Skipped**. The **Error** column provides the reason when a statement is not delivered, helping users identify why a particular customer statement was skipped or failed.


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