# What is a Sales Estimate?

A sales estimate is a quotation for the goods sold and/or services provided and is not a finalized order. Unlike sales orders, estimates do not affect account balances. Once a customer accepts an estimate, you can convert it to a sales order in preparation for shipment.

### Creating a Sales Estimate

You can go to the Estimate module and enter the required information to create a new, individual estimate to be sent to the customer. To learn about creating an estimate, click [here](/xoroerp-1/sales/estimate/what-is-a-sales-estimate/creating-a-sales-estimate.md).

### **Estimate statuses**

The estimate process involves various status indicators that help track the estimate's progress. Each status signifies a distinct stage in the progression of the estimate, enabling users to take appropriate actions accordingly.

* **Open**: When an estimate is created, it is in the "Open" status. This status indicates that the estimate is not yet finalized and is yet to be converted to a sales order.
* **Closed**: XoroERP allows users to manually "Close" an estimate if it is no longer valid. Closed estimates are restricted from any further actions.
* **Cancelled**: The "Cancelled" status of an estimate means that the estimate has been officially withdrawn and will not proceed to any further stages. Cancelled estimates are restricted from any further actions.

### Restrict Duplicating the Expired Estimates

You can restrict the duplicate estimates from being duplicated by using the app config, "**Duplicate Expired Estimate**".

<figure><img src="/files/3hk97cDOao4pwK9wRXtn" alt=""><figcaption></figcaption></figure>

If the app config is off, then the system will not be able to create a duplicate of an estimate if the “valid until date” is less than the current date.

Turn this config ON to allow creating a duplicate of an expired estimate.

### Hiding Estimates from Customer Info

The "Customer Info" module lists all the transactions related to the customer, including the estimates. However, you can hide the estimates from the customer info module. The App config, “**Hide Estimates from Customer Info**” gives you the ability to customize the visibility of Estimate in the Customer Info.&#x20;

<figure><img src="/files/geRz8YaNltsaY59UWHoo" alt=""><figcaption></figcaption></figure>

When this setting is turned off, the estimates will be shown in the Customer info module.

<figure><img src="/files/paxDLTnp6mmDzDaZWxTr" alt=""><figcaption></figcaption></figure>

To hide the Estimate from the Customer Info, turn this setting On.

<figure><img src="/files/09pGpfqDSVfMVEQXLMtO" alt=""><figcaption></figcaption></figure>


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