> For the complete documentation index, see [llms.txt](https://docs.xorosoft.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.xorosoft.com/xoroerp-1/warehouse/picking/pack-and-ship/how-can-i-cancel-a-shipping-label-after-shipment-is-created-without-voiding-the-entire-wave.md). # How can I cancel a shipping label after shipment is created without voiding the entire wave? ## FAQ ### How can I cancel a shipping label after shipment is created without voiding the entire wave? *** #### **Question** I have already created a shipment and generated a shipping label as part of a wave.\ However, I now need to cancel only the **shipping label** without voiding the entire wave. Is this possible? If yes, how can I do it? *** #### **Answer** Yes, it is possible to **void (cancel) a shipping label without affecting the entire wave**, as long as certain conditions are met. *** ### **Prerequisite** Before proceeding, ensure that: * A **shipping integrator (carrier integration)** is configured and active in your XoroERP instance Without an active shipping integration, the option to void labels will not be available. *** ### **Steps to Void the Shipping Label** Follow the steps below: #### **Step 1: Go to Invoice Centre** * Navigate to the **Invoice Centre** * Search and open the relevant **Invoice** *** #### **Step 2: Open Invoice in Edit Mode** * Click on **“Edit in New Window”** to access editable shipment details *** #### **Step 3: Open Shipment Details** * In the invoice screen, open the **Prepare Shipment** window * Navigate to the **Shipment tab** *** #### **Step 4: Access Pack & Cartonize Section** * Locate the **Pack and Cartonize** section * Click on the **Edit** button *** #### **Step 5: Void the Label** * Select the **“Void Label”** option *** ### **What Happens After Voiding the Label** * The **shipping label is canceled** * The **shipment remains intact** * The **wave is not affected** * You can regenerate or process a new shipment if required *** ### **Important Notes** * This action only cancels the **shipping label**, not the shipment or order * Ensure the label is voided within the carrier’s allowed time window * If the option is not visible, check: * Shipping integration is active * Shipment is in a valid state for voiding *** ### **Summary** > You can cancel a shipping label without impacting the wave by accessing the shipment details from the invoice and using the **Void Label** option in the Pack & Cartonize section. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.xorosoft.com/xoroerp-1/warehouse/picking/pack-and-ship/how-can-i-cancel-a-shipping-label-after-shipment-is-created-without-voiding-the-entire-wave.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.