# Customer Refund Centre Fields

### Header Options

The Customer Refund Centre provides users with different options to perform actions such as printing, saving and 

<figure><img src="https://3188343778-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fkf8DNCjEfcSm64PCPcmf%2Fuploads%2FjcFyZwTQAmAN6CDauEao%2FOptions%20Customer%20Refund%20Centre.png?alt=media&#x26;token=e7f5a370-7637-4b99-942c-1cee2c201ada" alt=""><figcaption></figcaption></figure>

**Print Cheques:** This allows you to print the selected Customer Refunds for the payments done via Cheque.

**Print Refund:** This allows you to print the selected **Customer Refund** in a Reporting Template of your choice.

### Context View (Right Click) Options

The **Context View (Right Click) Options** in the Customer Refund Centre provide quick actions for managing and reviewing customer refund records.

***

**1. Open**

Opens the details of the selected record in a popup window (**Refund Customer Deposit**).\
In this window, users can view and update refund details such as:

* **Refund Account** – The account from which the refund is issued.
* **Refund Offset Account** – The balancing account for the transaction.
* **Address** – The refund address associated with the customer.

Within the **Refund Customer subform**, the following options are available:

| Option            | Description                                                      |
| ----------------- | ---------------------------------------------------------------- |
| Print Cheque      | Prints the refund cheque for the selected record.                |
| Print Refund      | Prints a refund confirmation document.                           |
| Show Transactions | Displays related financial transactions linked to the refund.    |
| Show Audit Trail  | Shows the audit history, capturing all changes and user actions. |
| Show Activity     | Displays recent activity related to the refund record.           |
| Void              | Cancels/voids the refund transaction if required.                |

***

**2. Delete**

Removes the selected refund record from the system.\
⚠️ Use with caution, as deletion may affect linked transactions and reporting.

***

**3. Show Activity**

Displays a summary of activities and events performed on the selected refund record, such as creation, updates, approvals, or void actions.

### Customer Refund Centre Header Icons

* **Refresh:**
  * This functionality empowers users to refresh search results based on selected criteria, ensuring that the displayed information is always up-to-date.
* **Save:**
  * Save feature enables users to preserve any updated user interface (UI) settings, ensuring a personalized and consistent experience during future interactions with the module.
* **Advanced Search:**
  * The Advanced Search option elevates customer information retrieval to a sophisticated level. Users can delve into a nuanced search by specifying criteria such as Column Name, Operator, and Value, facilitating precise and tailored searches.
* &#x20;**Columns:**
  * Columns represent the customizable criteria available to users, enabling them to further refine their searches.
* **Download:**
  * This versatile feature allows users to export and download data in various file formats, providing a summarized overview for quick reference. Options include CSV, TXT, MS-Word, MS-Excel, PDF, and MS-Excel(.xlsx), catering to diverse user preferences and use cases.