Creating Item Customer Mapping

Item Customer Mapping is used to reconcile the disparity between the names of items recognized by customers and those maintained within the This mapping allows you to effortlessly track and align their products with the specific requirements or identifiers used by their customers. In essence, it facilitates a smoother transaction process, ensuring that both parties are on the same page regarding product identification.

Creating an item customer mapping involves entering the essential details, such as item number, description and the customer name. By creating the mapping, you can enhance the operational efficiency, reduce the potential for errors, and improve customer satisfaction by ensuring products are correctly identified and matched with the customer's expectations.

To create an Item Customer Mapping, go to Admin > Item Customer Mapping

Item Customer Mapping Fields

Field	Description
Item Number	Enter the unique identifier used internally by a company to track and manage its inventory.
Customer	Search and select the customer for whom you want to create the mapping.
Customer Item Number	Enter the name assigned to the item by the customer.
Customer Item Description	Enter the description assigned to the item by the customer.

Once all the information is entered, click "Save" to create the mapping.

All the mapping created in the system are listed on Item Customer Mapping Centre.