Customer Statement

What is the Customer Statement module?

In an ERP system, the Customer Statement module plays a pivotal role in facilitating transparent and efficient communication between businesses and their customers regarding financial transactions. This module generates detailed PDF statements for each customer. It offers a concise summary of their account activity, including opening balances, due amounts, and overall balances for various business documents such as customer invoices and credit memos.

To access the Customer Statement module, go to Menu > Sales > Customer Section > Customer Statement

Use Cases

Customer Statements serve as valuable tools for businesses to keep customers informed about their financial obligations and to prompt them to settle any outstanding payments. By providing a comprehensive overview of account activity, these statements enable customers to review their transactions and identify discrepancies, fostering trust and transparency in the business relationship.

One of the key features of the Customer Statement module is its ability to generate detailed reports for individual customers, offering a granular view of their balance composition. These reports include a breakdown of invoices, deposits, credits, and other transactions contributing to the customer's overall balance. This level of detail empowers businesses to address customer inquiries efficiently and resolve any discrepancies effectively.

Users can access the Customer Statement module within the ERP system to run reports seamlessly. The primary objective of these statements is to provide customers with clear insights into their account activity and outstanding balances, ultimately fostering better communication and collaboration between businesses and their customers.