API Integration – 3PL

Xorosoft can integrate with third-party logistics providers (3PLs) via FTP using CSV files and through APIs. This integration capability allows businesses to choose the method that best suits their operational needs and technical infrastructure.

API Integration

For detailed documentation on our Xoro API, please visit: Xoro API Documentation.

API Workflow for Sales Orders and Shipping Confirmation

The API workflow for sales order and ship confirmation simplifies the process of order fulfillment and shipment tracking. Here's how it works:

1. Orders are synchronized into Xoro from various sales channels.

2. Xoro creates a wave to allocate the order.

3. The 3PL fetches the wave periodically using the getWave API or receives it in real-time via a webhook.

4. The 3PL marks the wave as fulfilled using the fulfill API.

5. The 3PL calls the ship API with tracking information to mark the order as shipped and automatically generate an invoice in Xoro.

API Workflow for Receiving

Managing incoming inventory efficiently is critical for businesses. Xorosoft simplifies the receiving process with the following API workflow:

1. A purchase order is created in Xoro by the client.

2. Xoro generates an ASN (Advance Shipping Notice) based on the packing slip confirmation.

3. The 3PL fetches the ASNs periodically using the getasn API or receives them in real-time via a webhook.

4. The 3PL closes the ASN using the Close/Receive ASN API.

5. The purchase order is marked as received, and an Item Receipt is generated in Xoro.

API Workflow for Returns

Efficiently processing returns is essential for customer satisfaction and inventory management. Xorosoft streamlines the returns process with the following API workflow:

1. An RMA (Return Merchandise Authorization) is created in Xoro by the client.

2. Xoro generates an ASN from the RMA for return processing.

3. The 3PL fetches the ASNs periodically using the getasn API or receives them in real-time via a webhook.

4. The 3PL closes the ASN using the Close/Receive ASN API upon completing the return process.

5. The RMA is marked as closed, and a Credit Memo is generated in Xoro for accurate financial tracking.

By integrating Xorosoft with 3PLs through API, you can achieve better operational efficiency, improved inventory management, and enhanced customer satisfaction. The seamless data exchange and automated workflows offered by Xorosoft's API integration capabilities pave the way for streamlined logistics operations and optimized supply chain management.